Available right now – 24/7/365
English & Turkish Speaking
Başakşehir · Kayaşehir · Atakent · Bahçeşehir
No Night Surcharge
Licensed Master Plumber · 20+ Years

The Plumber Istanbul's Expats
Have Trusted for Over 20 Years

Serving Başakşehir, Kayaşehir, Atakent and Bahçeşehir with professional drain cleaning, blocked toilet repair, leak detection, pipe repair and full installation services. Every job explained clearly in English. Every quote fixed before we start.

5.0 · 47 Reviews
20–40 min response
No-break technology
Full privacy guaranteed
No night surcharge
Tek Teknik Tesisat
Kayaşehir Bulvarı, Başakşehir / İstanbul 34488, TR
24/7 – 365 Days
24/7
Always available
no holidays off
20+
Years licensed
experience
30'
Average arrival
all areas
5.0
Google rating
47 verified reviews
0 €
Night or weekend
surcharge
Our Services

Everything Your Home Needs,
Explained in Clear English

Every service includes an upfront price quote before we touch anything. No hidden fees, ever.

Emergency

Emergency Plumbing 24/7

Burst pipe, flooding bathroom, water coming through the ceiling — we are on site in 20–40 minutes across all service areas. Zero extra charge for night, weekend or public holiday call-outs.

No Night FeeAll AreasFixed Price

Kitchen Drain Cleaning

Grease, detergent and food waste block kitchen sinks faster than any other point in the home. Our robotic descaling equipment strips the pipe wall, not just clears the blockage — lasting 1–2 years before any repeat issue.

Robotic Descaling1–2 Yr ResultCamera Verified

Bathroom Drain Cleaning

Shower drain, bathtub drain, bathroom basin and floor drain — all cleared without breaking a single tile. Istanbul's hard water accelerates scale buildup. Our specialist equipment handles each drain geometry correctly.

Shower DrainBathtubBasinFloor Drain

Toilet Unblocking & Repair

Whether a foreign object is lodged, paper has built up, or a running cistern is wasting water — we fix it without demolition. We also install all types of toilets including wall-hung and smart toilet models.

Blocked ToiletCistern RepairInstallation
No Drilling

Water Leak Detection

Using professional thermal imaging cameras we pinpoint the exact location of hidden leaks behind walls, under floors and in ceilings — without any exploratory drilling. We only open the wall once we know precisely where to look.

Thermal CameraNo DemoWritten Report

Pipe Repair & Replacement

Leaking joints, burst pipes, corroded sections and full repiping for older apartments. We work with PPR, PEX and copper pipe systems and carry out clean, long-lasting repairs that meet Turkish building codes.

PPRPEXCopperRepiping

Faucet & Mixer Installation

Kitchen and bathroom mixer taps, thermostatic showers, bath fillers and hand shower sets. We work with all brands: Grohe, Hansgrohe, Vitra, Artema, Ideal Standard, Oras and any brand you supply yourself.

All BrandsKitchen & BathThermostat

Shower Cabin & Bath Fitting

Shower enclosure installation, bathtub fitting, walk-in shower construction. We handle all waterproofing, connections and sealing to manufacturer specification. Available for new installations and full bathroom renovations.

EnclosureWalk-InWaterproofing

Boiler & Water Heater

Combi boiler fault diagnosis, repair and annual service. Electric and gas water heater installation. We service Vaillant, Baymak, Bosch, Buderus, Demirdöküm and all other brands common in Istanbul residential properties.

Combi BoilerElectric HWAll Brands

Radiator & Heating

Cold radiator diagnosis and bleeding, balancing valve adjustment, full system flushing and inhibitor treatment. We prepare your heating system for Istanbul winters and can add or relocate radiators during renovations.

BleedingBalancingSystem Flush

Neighbour Leak & Insurance Reports

Water coming from the apartment above or leaking to the one below? We identify the source, carry out the repair and prepare a bilingual written technical report for your landlord, building management (site yönetimi) or insurance company.

Written ReportEnglish/TurkishInsurance

CCTV Pipe Inspection

Our borehole camera system travels through your drain or sewer pipe to show you exactly what is inside — grease buildup, root intrusion, collapsed sections, misaligned joints. Before and after video documentation provided.

Live VideoBefore & AfterReport
How We Work

Professional Equipment,
Zero Unnecessary Damage

We invest in the tools that solve problems without creating new ones. No exploratory hacking, no chemical shortcuts.

Robotic Drain Cleaning

Motorised flexible steel cable system that clears blockages and descales pipe walls without any tile or floor removal. Works around bends and elbows.

High-Pressure Water Jetting

Hydro jetting at controlled pressure flushes main sewer and shared collector pipes (pimaş). Used when robotic systems alone are insufficient for heavy grease or scale.

Thermal Imaging Camera

Detects hidden water by mapping temperature variations through walls, floors and ceilings. Pinpoints leaks to within centimetres — no exploratory demolition.

CCTV Pipe Inspection

Push camera system provides live video from inside your pipes. Documents condition before and after work. Provides evidence for insurance and building management.

Pipe Wall Descaling

Rotating descaling heads strip accumulated grease, scale and soap from pipe walls — not just punch through the blockage. Extends time between recurrences to 1–2 years.

Flush Testing & Guarantee

Every job ends with flow testing at multiple points. Written job guarantee provided. If the same blockage returns within the guarantee period we come back free of charge.

Process

From Your Call to Clean Pipes
in 5 Simple Steps

1

WhatsApp or Call

Send a photo or video for fastest diagnosis. Or simply call. We respond immediately, 24/7.

2

Upfront Quote

We diagnose and give you a fixed price before we start. No obligation. No surprises at the door.

3

Fast Arrival

Our team arrives in 20–40 minutes depending on your location. Night or day, same speed.

4

Professional Work

Camera inspection, robotic cleaning, repair or installation — clean, methodical, no unnecessary damage.

5

Test & Guarantee

We test everything before leaving. Written job documentation provided. Guaranteed result.

Service Areas

Street-Level Coverage Across
Istanbul's European Side

We know the building infrastructure, shared pipe systems and estate management structures in every neighbourhood we serve.

Başakşehir

All five residential districts plus every major street and apartment complex. Our team knows the shared pimaş collector layouts in Başakşehir's high-density blocks — critical for fast diagnosis of multi-apartment blockages.

1. Etap2. Etap 3. Etap4. Etap 5. EtapZiya Gökalp Mah. Altınşehir Mah.Güvercintepe Mah.

Kayaşehir / Kayabaşı

Our operational base. We know every TOKİ block, every KİPTAŞ corridor and the full shared pipe network. Average arrival is 15–25 minutes to any address in Kayaşehir. Also covering Fetih Tepe Caddesi and 14. Bölge.

Kayabaşı Mah.TOKİ 1–4 KİPTAŞFenertepe ŞahintepeBahçetepe 14. BölgeZiya Gökalp Mah.

Atakent

All eight phases and all seven flower-named residential sites. We understand the specific shared collector configurations in Atakent's large blocks and coordinate with site management for main sewer interventions.

1–8 EtapSümbül FulyaGül YaseminLeylak LaleMenekşe

Bahçeşehir

Serving villas, gated communities and mid-rise apartment complexes. Experienced with premium European brand fixtures typical of Bahçeşehir residences. Discrete, professional service for high-end homes.

1. Kısım2. Kısım Göl EvleriVilla Kompleksleri

Halkalı

Full coverage across all Halkalı districts. Experienced with the older galvanised pipe systems found in Halkalı's earlier apartment stock as well as the modern developments including Tema İstanbul and Evora.

Halkalı 1. Kısım2. Kısım 3. KısımTema İstanbul EvoraMarmara Evleri Koru SitesiOrman Sitesi

İkitelli & Surroundings

Also covering İkitelli, Güneşli, Esenyurt, Küçükçekmece and other European side neighbourhoods. If you're not sure whether we cover your address, WhatsApp us — we'll confirm immediately.

İkitelliGüneşli EsenyurtKüçükçekmece
Expat Guide

The Expat's Guide to Plumbing
in Istanbul Apartments

Everything international residents need to know about Turkish plumbing systems, emergencies and how to get help fast.

Why Do Istanbul Apartments Get Blocked Drains So Often?

There are three compounding factors unique to Istanbul's dense residential estates: high-calcium tap water that accelerates scale formation when combined with soap; shared sewer collectors (pimaş) that serve 50 to 200 apartments per line in large blocks; and standard clearing methods that push blockages along rather than removing the pipe wall buildup.

In developments like Başakşehir's etap blocks, Kayaşehir's TOKİ towers and Atakent's named sites, a single collector can serve an entire building. When it blocks, water backs up from the lowest floor upward. Individual apartment clearing is ineffective — the shared main line requires site-coordinated intervention. This is something our team has done hundreds of times across these specific buildings.

Drain Types You'll Find in Istanbul Apartments

  • Kitchen sink (mutfak lavabosu): Grease and detergent buildup — blocks every 6–24 months in older buildings without pipe wall cleaning.
  • Bathroom basin (banyo lavabosu): Soap, toothpaste and hair — slow drain the most common symptom.
  • Shower drain (duş gideri): Narrowest drain at 40mm — fastest to block, especially with long hair in the household.
  • Bathtub drain (küvet gideri): Unique siphon geometry — requires multi-axis robotic equipment, not a straight spiral.
  • Floor drain (zemin gideri): Often overlooked — appears clean on top but pipe run may be fully scaled.
  • Squat toilet (alaturka tuvalet): Wider drain opening makes robotic access straightforward but plaster and construction debris can harden inside.
  • WC toilet (klozet): Foreign object the most common cause — never solvable with chemicals; robotic extraction required.
  • Shared sewer (pimaş): Main collector serving multiple apartments — requires building management coordination and heavy-duty equipment.

What To Do When Your Toilet Overflows in Başakşehir

Stop flushing immediately. Every additional flush increases water volume and overflow risk. Turn off the supply valve at the back of the toilet, lay towels around the base, warn the apartment below you, and call us on +90 535 390 29 41. Water coming back up through the toilet is almost always a shared sewer (pimaş) blockage — urgent site-wide intervention is needed.

Dealing with Turkish Building Management (Site Yönetimi)

If you're an expat tenant or owner, dealing with Turkish site management after a leak or blockage can be stressful without language support. We can prepare a written technical report in both English and Turkish that clearly explains the source of the problem, which pipe or infrastructure element is responsible, what work was carried out and what the outcome was. This documentation is often decisive in resolving disputes with landlords and building managers.

Chemicals vs Mechanical Drain Cleaning — Why We Never Recommend Chemical Openers

  • Chemical drain openers cannot dissolve solid grease and scale — they only shift organic material.
  • They corrode PVC fittings and rubber seals, creating hidden leaks months later.
  • Poured into a completely blocked drain they sit on top of the blockage, doing nothing while damaging the pipe above it.
  • After chemicals are used, mechanical clearing becomes more dangerous for the technician and more expensive for the client.

Prevention tip: In Istanbul's hard-water zones (Başakşehir, Kayaşehir, Atakent) we recommend annual robotic pipe descaling for kitchen drains and fitting hair-catch drain covers on shower and bath points. This single measure eliminates the vast majority of emergency call-outs.

Tek Teknik Tesisat | Professional Plumber across Istanbul's European Side

Knowledge Base

Useful Guides for Residents
in Başakşehir and Beyond

Emergency Guide

Water Is Coming Back Up My Toilet – What Should I Do Right Now?

A step-by-step emergency guide for residents in Başakşehir, Atakent and Kayaşehir apartment buildings. What to shut off, who to call and what not to do while waiting for help.

3 min read Başakşehir, Atakent, Kayaşehir
Understanding Istanbul Plumbing

Why Does My Kitchen Sink Keep Blocking Every Few Weeks?

The grease-calcium cycle that makes Istanbul kitchen drains among the fastest to reblock in Europe — and the single procedure that stops it for 1–2 years at a time.

4 min read All Istanbul Areas
Expat Advice

How to Handle a Leak Between Apartments in Istanbul: A Guide for Foreigners

When water comes through your ceiling from the apartment above, the legal and practical steps — and how to document everything for Turkish building management and insurance.

5 min read All Istanbul Areas
Reviews

What Expat Residents Say
About Our Work

Verified Google reviews from international residents across our service areas.

Google Review

We had a blocked kitchen drain in our Başakşehir apartment. Adem arrived in 28 minutes, used a camera to find the grease blockage, and cleared it completely without touching a single tile. He explained everything in English and the price was exactly what was quoted. Exceptional service.

M
Michael R.
Başakşehir 3. Etap
Google Review

Found a hidden leak behind our bathroom wall in Kayaşehir. They detected it with thermal camera without any demolition, repaired the pipe, and gave us a written report for the building management. Truly professional and the English communication was perfect throughout.

L
Laura K.
Kayaşehir TOKİ 2
Google Review

Blocked toilet at 1am in Atakent. Called and they were here in 30 minutes. No extra charge for the night call-out. Cleared the blockage robotically, tested three times, left the bathroom spotless. The best plumber I've used anywhere in the world.

J
James P.
Atakent Leylak Sitesi
Read All Reviews on Google Maps
FAQ

Questions Expats Ask
Before Booking a Plumber

Everything you need to know — answered clearly before we arrive.

What areas in Istanbul do you cover?

We cover all districts of Başakşehir (1st–5th etap, Ziya Gökalp, Altınşehir, Güvercintepe), all of Kayaşehir / Kayabaşı (TOKİ 1–4, KİPTAŞ, Fenertepe, Şahintepe, Bahçetepe, 14. Bölge), all of Atakent (1–8 etap, Sümbül, Fulya, Gül, Yasemin, Leylak, Lale, Menekşe), Bahçeşehir (both sections), Halkalı (all districts including Tema İstanbul, Evora, Marmara Evleri), İkitelli, Esenyurt and surrounding European side neighbourhoods.

How quickly can you reach me for an emergency?

Mobile teams stationed across all service areas. Başakşehir and Kayaşehir: typically 20–30 minutes. Atakent: 25–32 minutes. Bahçeşehir and Halkalı: 30–45 minutes. We operate 24 hours, 365 days a year. Night, weekend and public holiday call-outs cost exactly the same as daytime.

Can you clear a blocked drain without breaking my floors or tiles?

Yes. Our robotic drain cleaning systems and high-pressure water jetting clear blockages through the existing drain opening without any excavation, tile removal or floor breaking. We confirm the result with a CCTV camera. The only time we need to open a surface is for pipe repair — and we always know exactly where before we start.

How do you detect water leaks without drilling?

We use thermal imaging cameras that detect the temperature difference caused by water escaping behind walls, under floors and in ceilings. We can locate a hidden pipe leak to within a few centimetres without any exploratory demolition. We only create an access point once we know exactly where the leak is.

Do you provide written reports for insurance or building management?

Yes. For leak investigations, neighbour disputes and insurance claims we produce a detailed written technical report in both English and Turkish. This includes the source of the problem, work carried out, materials used and pipe condition photographs. Essential for expats managing rental properties or dealing with site management companies.

Water is coming back up my toilet — what should I do right now?

Turn off the supply valve at the back of the toilet immediately. Do not flush again. Close all other drain points in the apartment. Lay towels on the floor to contain spread. Warn the downstairs neighbour. Call us on +90 535 390 29 41. This is almost always a shared sewer pipe (pimaş) blockage affecting multiple apartments and needs urgent coordinated intervention — individual apartment clearing alone will not solve it.

Is there any extra charge for night or weekend call-outs?

No. We operate a fixed 24/7 price policy. The price quoted over the phone or WhatsApp is the exact price at the door — regardless of time, day or public holiday status. There are no hidden surcharges whatsoever.

Can you install a new toilet, shower or bathroom fixtures?

Yes. We install wall-hung and floor-standing toilets, smart toilets, shower enclosures, bathtubs, faucets and mixer taps, bathroom basins and kitchen sinks. We work with all brands available in Istanbul — Grohe, Hansgrohe, Vitra, Artema, Duravit, Ideal Standard and any brand you supply yourself.

What payment methods do you accept?

Cash (Turkish Lira), credit and debit card, and bank transfer. For expat clients we can also accept USD and EUR when agreed in advance. Receipts are always provided.

How do I contact you for a quote or emergency?

Call or WhatsApp +90 535 390 29 41, or email info@tektekniktesisat.com. For the fastest initial diagnosis, send a photo or short video of the problem via WhatsApp. We respond immediately any time of day or night.

Find Us on Google Maps

Verified Google Business · Başakşehir, İstanbul

Tek Teknik Tesisat
Kayaşehir Bulvarı, Başakşehir, İstanbul 34488 TR

Need a Plumber Right Now?

Send a WhatsApp message with a photo of the issue for the fastest response. Available 24 hours a day, 365 days a year across Başakşehir, Kayaşehir, Atakent, Bahçeşehir and beyond.

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